Kindly note our policies below -
A complete postal address including pin code, email id and contact number is essential to help us ship your order. Kindly cross-check your pin-code and contact number before you complete your order.
Under normal circumstances, if all the ordered items are in stock, they will be packed and dispatched from our office within 3 working days. In case some of the ordered items are not in stock, we will get them produced by the artisans and have them dispatched within 14 working days of the order being placed. However please note that being a small enterprise with limited hands on board, please allow for 10-14 working days for your order to reach you. If you need something urgently however, please do contact us directly before placing the order.
We can only process one shipping address per order. So, if you would like to order several items and ship to different people, please treat these as separate orders. We cannot ship to Post Office Box addresses and take no responsibility for non-delivery of orders in case the delivery address includes P. O. Box details in any part or form.
Our courier partners will be able to deliver the shipment to you between Monday to Saturday: 9am to 7pm. Working days exclude public holidays and Sundays. Delivery time is subject to factors beyond our control including unexpected travel delays from our courier partners and transporters due to weather conditions and strikes.
As soon as your package is dispatched, we will email you your order tracking details.